The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75. Have positioned display replacement under out of warranty serviceĭevice does not qualify for REP program for display backlight issues. Testing conducted by Apple in April 2015 using preproduction 2.2GHz quad-core Intel Core i7based 15-inch MacBook Pro systems with 256GB of flash storage and 16GB of RAM. Proposed Resolution: Issue caused by dents and scuffs around the display which have caused the backlight to stop working
2015 APPLE MACBOOK PRO RETINA DISPLAY SERIAL
Top case - Dent mark located on top right and bottom right corners, scuff marks present on each side of enclosureīottom case - Dent mark located in the middle, scratches present around serial number, and on left and right sides, all feet and screws present Shined a light on the display and was able to see the customers desktop - confirming display backlight issueĬosmetic Condition: Display - Sticker placed on the bottom of clamshell, dent mark present on top left and right corners, scuff marks present on each side The 13.3' widescreen 2560x1600 (227 ppi) display, external ports, and Wi-Fi capabilities are unchanged. Externally, this 'Early 2015' model looks very much like the 'Late 2013' and 'Mid 2014' models. Steps to Reproduce: Issue was observed in storeĭisplay backlight would work when opened slightly, would immediately cut out as the display is opened all the way. In MaApple introduced a new 13' MacBook Pro with Retina Display. Issue: Customer reports backlight issue occurring on displayĭisplay would show an image when opening slightly, backlight would then go blank The flexgate is known problem with class actions lawsuits, but when I took it to Genius Bar to repair, the staff said as below I have used it for three years with normal wear and tear but in very good condition. My 2017 MacBook Pro started having backlight issue as numerous others reported.